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What can we help you with? Returns Orders Payments Shipping Work With Us … We’re here to help, fill out the form to get in touch with us. 2 Can I get my money back from fashion Nova? – How To’s GuruĬontact Us.1.12 Fashion Nova Holdings LLC Company Profile | Vernon, CA.1.11 Fashion Nova – Apps on Google Play.1.10 Fashion Nova complaints email & Phone number.1.9 Fashion Nova Is Fined for Suppressing Negative Reviews.1.8 Fashion Nova Corporate Profile | Brands, Media Spend ….1.7 Fashion Nova | (323) 888-1071 | Montebello, California – AllBiz.

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The news comes after the FTC filed another case against Fashion Nova in 2019. “Fashion Nova is highly confident that it would have won in court and only agreed to settle the case to avoid the distraction and legal fees that it would incur in litigation.” Fashion Nova never suppressed any website reviews, and it immediately and voluntarily addressed the website review issues when it became aware of them in 2019. “Fashion Nova is being held accountable for these practices, and other firms should take note.”įashion Nova spokesperson Terry Fahn told The Independent: “The Federal Trade Commission’s allegations against Fashion Nova are inaccurate and deceptive. READ MORE: TikTok is the world’s fastest growing brand “Deceptive review practices cheat consumers, undercut honest businesses, and pollute online commerce,” FTC Bureau of Consumer Protection director Samuel Levine said in a statement.
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It is alleged that Fashion Nova utilised third-party online product review management software to automatically post four and five star reviews to its website and block any low-star ratings. The organisation said this is its first case with a company concealing negative customer reviews. Fashion Nova is set to pay $4.2 million to settle allegations by the Federal Trade Commission (FTC) that it suppressed negative reviews of its products from the website.Ī complaint filed by the FTC said that the fast-fashion retailer “misrepresented that the product reviews on its website reflected the views of all purchasers who submitted reviews.” However, it later discovered that Fashion Nova was erasing reviews with ratings lower than four stars out of five.
